WORKPLACE SKILLS

IDENTIFIED AS BEING IMPORTANT BY THE NATEF AUTOMOTIVE TECHNICIANS RELATED ACADEMIC SKILLS COMMITTEE FROM THE V-TECS/ILLINOIS WORKPLACE SKILLS LIST.

1. DEVELOPING AN EMPLOYMENT PLAN

   1. Match interests to employment area.
   2. Match aptitudes to employment area.
   3. Identify short-term work goals.
   4. Match attitudes to a job area.
   5. Match physical capabilities to a job area.
   6. Demonstrate a drug-free status.

2. SEEKING AND APPLYING FOR EMPLOYMENT OPPORTUNITIES

   1. Identify steps in applying for a job.
   2. Locate employment opportunities.
   3. Identify job requirements.
   4. Identify conditions for employment.
   5. Evaluate job opportunities.
   6. Prepare a resume.
   7. Write job application letter.
   8. Complete job application form.
   9. Prepare for job interview.
   10. Dress for job interview.

3. ACCEPTING EMPLOYMENT

   1. Apply for social security number.
   2. Complete state and federal tax forms.
   3. Complete employees withholding allowance certificate form W-4.

4. COMMUNICATING ON THE JOB

   1. Communicate orally with others.
   2. Ask questions about task.
   3. Follow written and oral directions.
   4. Prepare written communication.
   5. Interpret the use of body language.
   6. Use telephone etiquette.

5. INTERPRETING THE ECONOMICS OF WORK

   1. Describe responsibilities of an employee.
   2. Describe responsibilities of employer or management.
   3. Investigate opportunities and options for business ownership.

6. MAINTAINING PROFESSIONALISM

   1. Participate in employment orientation.
   2. Treat people with respect.
   3. Exhibit positive behavior.
   4. Comply with organizational expectations.
   5. Comply with company dress and appearance standards.
   6. Use job-related terminology.
   7. Participate in meetings in a positive and constructive manner.
   8. Assess business image and products/services.

7. ADAPTING/COPING WITH CHANGE

   1. Identify the elements of the job transition.
   2. Exhibit ability to handle stress.
   3. Recognize need to change or quit a job.
   4. Write a letter of resignation.

8. SOLVING PROBLEMS AND CRITICAL THINKING

   1. Clarify purposes and goals.
   2. Identify the problem.
   3. Employ reasoning skills.
   4. Assess employer and employee responsibility in solving a problem.
   5. Evaluate options
   6. Estimate results of implemented options.
   7. Set priorities.
   8. Identify solutions to the problem and their impact.
   9. Select and implement a solution to a problem.
   10. Prioritize and organize workloads.

9. MAINTAINING A SAFE AND HEALTHY ENVIRONMENT

   1. Follow conservation/environmental practices and policies.
   2. Comply with safety and health rules/procedures.
   3. Identify hazardous substances in the work place.
   4. Use and maintain proper tools and equipment.
   5. Maintain work area.
   6. Act during emergencies.

10. DEMONSTRATING WORK ETHICS AND BEHAVIOR

    1. Follow rules, regulations and policies as established.
    2. Implement responsibilities of job position.
    3. Maintain regular attendance.
    4. Assume responsibility for decisions and actions.
    5. Demonstrate willingness to learn.
    6. Practice time management.
    7. Practice cost effectiveness.
    8. Apply ethical reasoning.
    9. Display initiative.
    10. Display assertiveness.
    11. Exhibit pride.

11. DEMONSTRATING TECHNOLOGY LITERACY

    1. Demonstrate basic keyboarding skills.
    2. Demonstrate basic knowledge of computing.
    3. Recognize impact of technological changes on tasks and people.

12. MAINTAINING INTERPERSONAL RELATIONSHIPS

    1. Value individual diversity.
    2. Respond to praise or criticism.
    3. Provide constructive praise or criticism
    4. Channel and control emotional reactions.
    5. Resolve conflicts.
    6. Display a positive attitude.
    7. Identify and react to sexual intimidation/harassment.

13. DEMONSTRATING TEAMWORK

    1. Identify style of leadership used in teamwork.
    2. Match team member's skills and group activity.
    3. Work with team members.
    4. Complete a team task.
    5. Evaluate outcomes.